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Elaine chao - the most powerful chinese-american woman in the us My parents are wonderfully inspiring people and when I think about how we came to America, I think about their courage and their determ

发表于:2018-11-28 / 阅读(273) / 评论(0) 分类 疯狂英语2001年

A Beautiful Trap英语话剧剧本 by Ms. Lu Ying-Hsiu? 盧盈秀 两位女大学生出去找兼职,却被欺骗。 Cast Gwen: Senior high school student Rita: Mom / Customer A Fanny: Waitress Ivy: Gwens friend David: Father / Customer B Willie: Bo

发表于:2018-11-29 / 阅读(201) / 评论(0) 分类 英文剧本

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(247) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(269) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(130) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(121) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(163) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(246) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(175) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(177) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(143) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(150) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(112) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(117) / 评论(0) 分类 礼节美语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(221) / 评论(0) 分类 高中英语人教版高二

英语中形容某人是VIP的、重要的人物用 big cheese 。它看起好像是指大乳酪,但cheese不是想像中与苹果一样属于食物的乳酪。事实上cheese还有一个解释是指重要人物。此句成语中的cheese是来自U

发表于:2019-01-17 / 阅读(132) / 评论(0) 分类 英语口译

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(180) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(161) / 评论(0) 分类 商务礼节美语

台湾籍旅美老师今天交给我们的句子是: Dont you know this is an exclusive club? Only explorers get in here, not just any kid off the street with a helmet and a pair of goggles. 你不知道这里是专属VIP的吗?真正的探险家才

发表于:2019-02-14 / 阅读(143) / 评论(0) 分类 留美老师带你每日说英文

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(125) / 评论(0) 分类 英语听力练习题
学英语单词
adaunted
adhaesio interthalamica
alcoholic esophagitis
alphabetography
amyelonic
astrocompasses
available phosphoric acid
beadus
belt truck loader
beutler
box culvert
break of the emulsion
by underground
Caldilinea
call-in show
capital of Latvia
car top
cater to
central pain
chief operations officer
chloroformers
close spaced lattice
common camass
control rod drive water
crystallisation fouling
depressor muscle of nasal septum
device number
docufictional
drop below
dynamic sequential control
engineering change request
forward link pointer
frederick jackson turners
fumiferous
genus opuntias
giant computer
go to any trouble
haematozoa
halbertal
hautbois(strawgerry)
helical hinge
helmers
hydrological network management
individual community density
joint for attaching instrument connection
karaoke bar
kraft bag paper
luminous intensity distribution symmetrical about two plane
master symbol
mechanized production
median facial cleft
no laughing matter s
nonquadratic loss function
open hearth steel furnace
paintcoat
pardue
Pays du Tendre
Polyalthia florulenta
Pongüe, Islotes
predeveloped
professional curriculum
prosaist
psychologism
Puerto Eten
put into play
rapper swords
reeling frame
resonance characteristics
revolveth
rhodium tetrahydroxide
rip-off artist
Rφst
schnellenberger
scioptic
secondhand evidence
Seinäjärvi
self-irony
seperate teacher
serrated case back
shortboard
simple hanging truss
sourcebooks
standard process cost sheet
stirrup iron
Striped-hyena
style features
SUBD
switchlike
symbolatry
Tamarite de Litera
tax relief bond
thrust-bearing housing
thyrohyoid membrane
transfer files
tree volume table
tunnel cut-off
undied
untimbered
virothricin
vision power
waste heat engine
young my lad