纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(121) / 评论(0)

纯正地道美语

BEP 23 Telephoning: Handling a Difficult Customer

In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!

发表于:2018-12-05 / 阅读(180) / 评论(0)

商务电话英语

365个英语简短小故事- 10.Provider Overbills Customer

Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write

发表于:2018-12-06 / 阅读(128) / 评论(0)

365个英语简短小故事

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(136) / 评论(0)

英语博客-北美风情

VOA标准英语2009-First Lady's Fashion Gets Attention

A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009

发表于:2018-12-08 / 阅读(88) / 评论(0)

VOA标准英语2009年(十一月)

英语语法：195 Regionalisms

Grammar Girl here. Today's topic is What's with those people who talk weird? or regionalisms. Language is constantly changing, and a lot of people have asked me about how and why it happens. This isn't my area of expertise, but I've done a lot of rea

发表于:2019-01-02 / 阅读(184) / 评论(0)

英语语法 Grammar Girl

2007年VOA标准英语-Mali Pledges Assistance to Taureg Minority

By Selah Hennessy Dakar 24 September 2007 As part of a peace deal with militant ethnic Tuaregs in northern Mali, the country's government has pledged $2 million towards development. Analysts say long-awaited diplomacy and development aid is crucial i

发表于:2019-01-13 / 阅读(218) / 评论(0)

2007年VOA标准英语（九月）

PBS高端访谈:美国教育共同核心标准的第一轮测试

GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g

发表于:2019-01-27 / 阅读(141) / 评论(0)

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