(投资)独立客户

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(270) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(131) / 评论(0)

纯正地道美语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(176) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(179) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(144) / 评论(0)

英语博客-北美风情

英文歌曲：Samantha Jade - What About Us

Uh uh uh uh Mmmmmm Yea Yes shut her down Turn away I dont see it in your eyes anymore Lonely nights cold days Now everythings all torn Where did we go Where do I stand now I feel like I dont even know you anymore Just let me know I dont understand he

发表于:2018-12-16 / 阅读(105) / 评论(0)

节奏布鲁斯

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(113) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(119) / 评论(0)

礼节美语

SCIENCE IN THE NEWS - U.S. Doctors Separate Guatemalan Siste

SCIENCE IN THE NEWS -August 20, 2002: U.S. Doctors Separate Guatemalan Sisters Joined at the Heath / West Nile Virus Spreads in the United States Broadcast: VOICE ONE: This is Ray Freeman. VOICE TWO:

发表于:2019-01-04 / 阅读(153) / 评论(0)

科技之光

微信小程序正式上线你已经准备好开发了吗?

WeChat, a popular instant messaging tool run by Tencent Holdings, aims to help users access mobile services without downloading separate apps, which experts said may challenge the business of smartphone app distributors such as Apple Store. 由腾讯控

发表于:2019-01-07 / 阅读(108) / 评论(0)

英语新闻

高中英语人教版高一下19

[00:05.09]Lesson 85 [00:08.75]1.Dialogue [00:12.59]David and Zhou Lan are talking about Britain. [00:17.55]Are you English? [00:20.82]No,I'm not. [00:24.66]But you speak English! [00:27.72]That's correct. [00:30.46]Where are you from then?Canada? [00

发表于:2019-01-10 / 阅读(189) / 评论(0)

高中英语人教版高一

高中英语人教版高二下讲解07

[00:45.19]What can you see in the picture? [00:56.74]What do you think is happening? [01:08.44]Who is the black man in the first row? [01:18.60]Do you know this famous American? [01:41.46]In the 1960s,there was a great movement in the United States,

发表于:2019-01-10 / 阅读(187) / 评论(0)

高中英语人教版高二

高中英语人教版高二下07

[00:02.60]第19单元自由战士 [00:05.20]Lesson 73 1 Dialogue [00:08.53]第73课 1.对话 [00:11.86]The year is 1963 in the USA.Two men are talking in prison. [00:15.88]美国.1963年.两个男人在狱中交谈. [00:19.91]A:Why are you in here?

发表于:2019-01-10 / 阅读(189) / 评论(0)

高中英语人教版高二

英文歌曲：Jordan Knight - Separate Ways

[Verse 1] Looking for a way in It's a big step, when you fall in And every single touch says How you need it, can you feel me It comes on a whirlwind And it blows in, like a hurricane Till you wonder where you are And how you got so far [Chorus] I'll

发表于:2019-01-14 / 阅读(146) / 评论(0)

节奏布鲁斯

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(180) / 评论(0)

英语新闻

VOA常速英语2007年-Rice Says Serbia, Kosovo, Will Stay Separate

By David Gollust Washington 22 December 2007 U.S. Secretary of State Condoleezza Rice said Friday Serbia and Kosovo will never be part of the same country again, and all those concerned should work for a stable outcome in the Balkans based on that re

发表于:2019-01-31 / 阅读(123) / 评论(0)

VOA常速英语2007年（十二月）

VOA常速英语2007年-Separate Bomb Attacks Kill 26 in Iraq

By Deborah Block Baghdad 07 December 2007 Iraqi police say separate bomb attacks have killed at least 26 people and wounded about 30 others in the volatile Diyala province north of Baghdad. Authorities say at least 16 people were killed in one attack

发表于:2019-02-05 / 阅读(109) / 评论(0)

VOA常速英语2007年（十二月）

节奏布鲁斯:Jordan Knight - Separate Ways

发表于:2019-02-11 / 阅读(117) / 评论(0)

节奏布鲁斯

英文歌曲：Lisa Lavie - Angel

Tell me am I ever gonna find my Angel This life. I've got him on my mind again(hey)and though I search I never win. Tell me am I ever gonna find my angel this life. I've got him on my mind again (hey)and though I search I never win. I'm told that if

发表于:2019-02-12 / 阅读(124) / 评论(0)

节奏布鲁斯

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(163) / 评论(0)

商务礼节美语

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alternate system residence device

Anaphalis yunnanensis