单词：graftomer latex
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Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
纯正地道美语
In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
商务电话英语
Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write
365个英语简短小故事
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
[00:46.58]what am i supposed to be saying here? 我该说些什么呢 [00:48.74]oh, just, stuff about your life. 随便,说说你的生活 [00:50.74]well, there ain't nothing too interesting. 恩,没什么有趣的事 [00:53.02]we're not really looki
听电影学英语-牛仔裤的夏天
AS IT IS 2015-08-31 Serena Williams Chasing History at US Open The U.S. Open tennis tournament begins Monday in New York City. It is the last opportunity for 127 women to win a Grand Slam title this year. And it is a chance for one player to win a pl
2015年VOA慢速英语(八)月
A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009
VOA标准英语2009年(十一月)
Guayule- A Promising Crop From The Desert D:Holy guayule,Yale. Y:Holy what? D:Guayule.It's a desert-dwelling shrub from the Southwest. Y:What about guayule?I never even heard of it. D:Several things.One of the most important features of the guayule p
英语时差8，16
AGRICULTURE REPORT – June 18, 2002: Sunflower Rubber By George Grow This is the VOA Special English AGRICULTURE REPORT. Many farmers grow sunflower plants. The tall plants produce beautiful flowers
农业与发展
GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g
PBS访谈教育系列
By Greg Flakus Tucson, Arizona 13 October 2006 The issue of illegal immigration has stirred passions around the nation in the past year and it is playing a role in some congressional races around the country. One place where it is a big issue is sou
2006年VOA标准英语（十月）