[网络] 客户

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(256) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(278) / 评论(0)

初级口语教程

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(142) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(169) / 评论(0)

每天一课英语口语365

金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(250) / 评论(0)

金融英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(180) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(183) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(146) / 评论(0)

英语博客-北美风情

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(116) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(120) / 评论(0)

礼节美语

Take Away English-Viking Ship Discovered 刚被发现的海盗船

The Viking longship might have looked like this. A 1,000-year-old Viking longship is thought to have been discovered under a pub car park on Merseyside. The vessel is believed to lie beneath 2 metres to 3 metres of clay by the Railway Inn in Meols,

发表于:2019-01-02 / 阅读(219) / 评论(0)

Take Away English

Lesson 160 - SHAPE UP OR SHIP OUT / ROCK THE BOAT

To shape up or ship out To rock the boat 今天我们要给大家介绍两个和船有关的习惯用语。船在英文里就是: Ship. 船员或者和水上生活有关的人创造了一套他们自己

发表于:2019-01-06 / 阅读(204) / 评论(0)

美国习惯用语

高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(225) / 评论(0)

高中英语人教版高二

VOA常速英语2007-US Navy Hospital Ship Treats 98,000 on Latin Ame

By Al Pessin Aboard USNS Comfort 11 October 2007 One of the U.S. Navy's two huge hospital ships, USNS Comfort , has just finished a four-month mission to 12 Latin American countries, during which it provided free health care to 98,000 people. VOA's A

发表于:2019-01-11 / 阅读(113) / 评论(0)

2007年VOA常速英语（十月）

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(188) / 评论(0)

英语新闻

Lesson 154 - RUN A TIGHT SHIP / SIT TIGHT

To run a tight ship To sit tight 今天我们要给大家介绍的两个习惯用语里一个关键的字就是: Tight. Tight 就是「紧」的意思。这个字有的时候具有好的含义,但也有

发表于:2019-01-30 / 阅读(217) / 评论(0)

美国习惯用语

每日一词【1029】jump ship：跳槽

今天我们要学的词是jump ship。 To jump ship, 意思是跳槽。 LeBron James decision to jump ship was not unexpected, 勒布朗.詹姆斯决定跳槽并不意外。 John didn't like his new boss and jumped ship the first chance he got, 约翰

发表于:2019-02-05 / 阅读(164) / 评论(0)

英语每日一词

学个词Learn a Word 第1029期 jump ship

发表于:2019-02-11 / 阅读(121) / 评论(0)

英语单词荟萃

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(171) / 评论(0)

商务礼节美语

Italy Says US, British Forces Freed Italian Ship

Italy says U.S. and British forces have freed an Italian vessel that was hijacked off Somalia on Monday. The MV Montecristo had been seized 1,000 kilometers off Somalia's eastern coast, carrying 23 crew members from Italy, Ukraine and India. The Ital

发表于:2019-02-18 / 阅读(310) / 评论(0)

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