单词:customer groups
单词:customer groups 相关文章
[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo
Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5
[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit
This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
THIS IS AMERICA - Girl Groups' in Rock Music By Robert Brumfield Broadcast: Monday, February 02, 2004 (THEME) VOICE: Welcome to THIS IS AMERICA, in VOA Special English. I'm Phoebe Zimmermann. In the l
An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to
Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis
Too often young Somali-Americans have made news for all the wrong reasons. Some young people have fallen victim to drug abuse or the appeal of gang violence. Others have turned to extremist ideology. But youth organizations in the American state of M
[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f
AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster -- English teacher Lida Baker in Los Angeles talks about improving English pronunciation by understanding the idea of thought groups. RS: Thought groups are something we don't even
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He
Colombia's largest armed rebel groups, the FARC and ELN, have met to strengthen their unification process. In a statement, the FARC says incidents which led to the distancing between the groups have been overcome. The FARC has also stressed the need
By Claudia Blume Hong Kong 16 November 2007 Hong Kong-based human rights groups who recently returned from a fact-finding mission to the Philippines found that the frequency of extrajudicial killings in the country has gone down. Disappearances, howe
By Noel King Kigali 19 October 2007 Congo's 2006 democratic elections were intended to usher in a new era of peace in the once war-torn nation. And while improvements have been seen in certain areas across the vast country, holdout armed groups in th
Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan
Occupy Wall St which began in New York in September has spread around the world. By last Saturday, there were 2,668 groups in about 100 countries. Occupy protest groups have been in our main cities for the last six weeks but now councils are getting