顾客群

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(257) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(279) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(142) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(170) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(251) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(180) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(183) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(146) / 评论(0) 分类 英语博客-北美风情

THIS IS AMERICA - Girl Groups' in Rock Music By Robert Brumfield Broadcast: Monday, February 02, 2004 (THEME) VOICE: Welcome to THIS IS AMERICA, in VOA Special English. I'm Phoebe Zimmermann. In the l

发表于:2018-12-07 / 阅读(141) / 评论(0) 分类 This is America

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(116) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(120) / 评论(0) 分类 礼节美语

Too often young Somali-Americans have made news for all the wrong reasons. Some young people have fallen victim to drug abuse or the appeal of gang violence. Others have turned to extremist ideology. But youth organizations in the American state of M

发表于:2019-01-02 / 阅读(129) / 评论(0) 分类 2017年VOA慢速英语(四)月

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(225) / 评论(0) 分类 高中英语人教版高二

AA: I'm Avi Arditti with Rosanne Skirble, and this week on Wordmaster -- English teacher Lida Baker in Los Angeles talks about improving English pronunciation by understanding the idea of thought groups. RS: Thought groups are something we don't even

发表于:2019-01-18 / 阅读(116) / 评论(0) 分类 英语单词大师-Word Master

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(188) / 评论(0) 分类 英语新闻

Colombia's largest armed rebel groups, the FARC and ELN, have met to strengthen their unification process. In a statement, the FARC says incidents which led to the distancing between the groups have been overcome. The FARC has also stressed the need

发表于:2019-01-19 / 阅读(122) / 评论(0) 分类 世界各地新闻集锦

By Claudia Blume Hong Kong 16 November 2007 Hong Kong-based human rights groups who recently returned from a fact-finding mission to the Philippines found that the frequency of extrajudicial killings in the country has gone down. Disappearances, howe

发表于:2019-02-08 / 阅读(152) / 评论(0) 分类 VOA常速英语2007年(十一月)

By Noel King Kigali 19 October 2007 Congo's 2006 democratic elections were intended to usher in a new era of peace in the once war-torn nation. And while improvements have been seen in certain areas across the vast country, holdout armed groups in th

发表于:2019-02-08 / 阅读(243) / 评论(0) 分类 2007年VOA常速英语(十月)

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(171) / 评论(0) 分类 商务礼节美语

Occupy Wall St which began in New York in September has spread around the world. By last Saturday, there were 2,668 groups in about 100 countries. Occupy protest groups have been in our main cities for the last six weeks but now councils are getting

发表于:2019-02-17 / 阅读(137) / 评论(0) 分类 新西兰英语
学英语单词
air-break circuit-breaker
ambient brightness
asylum seeker
auxiliary boiler test
benevoler
biofixes
blotting
Bohinjsko Jezero
brand-extension strategy
broken-foreland basin
bursae subcutanea malleoli lateralis
cabulance
callets
Canalis caroticus
chari rivers
Choling
cloudhole
Crulabhig
cyclic DNA
Damaraland
darken up
data set identify
dermatillomania
desmodium floribundum g.don
distributed computer architecture
dixomyces stomonaxi
dorper
double value
drosophantis caeruleata
E-M
El Abrigo
Eossyol
euphorbiaceaes
face centred cubic structure
factory commerce
fishing tools
football-player
footnote cont. separator
fumfered
gelatinized flour
generalized ankylosis
gypsum crystal cluster
heaveless
heterokaryotic mycelium
hydrozoon
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hypertext transfer protocol over secure socket layer
immersion liquid
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intrarchachidian
isiah
isohexenoic acid
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Kafr Hammam
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Lotorp
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make a mock of someone
molecular elevation
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multiple record processing
nonthematized
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pseudocercospora salicina
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residentura
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sale upon judicial order
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short feed
SIGCAT
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state transition probability
strong side
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Sutura sphenomaxillaris
system adaptability
technical papers
Tempidorm
terminal objectives
thoughtworlds
three-legged jack-up
tractor unit
transformer coupled amplifier
trouble location problem
unite nsen aqueous
up-gun
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zone of evaporative regulation