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BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(181) / 评论(0)

商务电话英语

牛津阅读树ORT-典范英语MP3 第三级-Wrens Stories 38 creepy-crawly

图片1 图片2 图片3 图片4 图片5 图片6

发表于:2018-12-10 / 阅读(129) / 评论(0)

汪培珽儿童英文分级书单《神奇树屋》

Here we go looply-loo

CHORUS Here we go looply-loo! Here we go looply-loo! Here we go looply-loo! All on a Saturday night! You put your right hand in, you put your right hand out. You give your hand a shake, shake, shake.

发表于:2018-12-13 / 阅读(418) / 评论(0)

迪斯尼儿歌第二集

英语口语900句 07.06.对话.2.在香水柜台

What can I do for you,Miss? I want to buy a bottle of perfume for myself. Well,here is a perfume kind for women. I don't like strong perfumes. How about this Isawell's flowery perfume? I don't think it smells nice. Do you have green tea perfume? Yes,

发表于:2018-12-25 / 阅读(123) / 评论(0)

英语口语900句

大忙人学社交口语第58期:音乐术语(3)

Happy 快乐 cheerful 快乐 triumphant 胜利的 ecstatic 欣喜若狂 light-hearted 轻快 playful 俏皮 Sad 悲伤 nostalgic 怀旧的 full of longing 充满了向往 introspective 内省 heartbroken 心碎 gloomy 阴沉 Energetic 振奋 funky 时髦

发表于:2018-12-26 / 阅读(108) / 评论(0)

大忙人学社交口语

【一起听英语】住在伦敦的利与弊

Dima: Hello and welcome to 6 Minute English from bbclearningenglish.com. I'm Dima Kostenko and to help you and me with the language today is Kate Colin. Kate: Hello. Dima: Kate and I both live in London, a buzzing capital city that's no place for you

发表于:2018-12-27 / 阅读(113) / 评论(0)

一起听英语

VOA标准英语2008年-Look Out for that Bump! Screech!

Traffic-safety experts are getting creative when it comes to foiling speeding drivers who zoom dangerously through city neighborhoods. Most towns don't have enough police officers to actually catch many speeders, so they try to slow everyone down th

发表于:2019-01-08 / 阅读(126) / 评论(0)

VOA标准英语2008年（七月）

Lonely bug

Lonely bug NB: This is not an accurate word-for-word transcript Dima:Hello and welcome to this edition of 6 Minute English with me, Dima Kostenko Rebecca: and me, Rebecca Byrne. Dima:Today we'll have some useful words and phrases used in science and

发表于:2019-01-10 / 阅读(158) / 评论(0)

六分钟英语

VOA标准英语2012--Australian Musical Family Act The McClymonts Set Sights on US

Australian Musical Family Act The McClymonts Set Sights on US The McClymont sisters are Australias latest musical export. Sam says their three-part harmonies and soaring vocals have developed over a lifetime of performing together. We were singing si

发表于:2019-01-11 / 阅读(173) / 评论(0)

VOA标准英语2012年(五月)

2007年VOA标准英语-Italy's Proposed Family Law Draws Large Protest

By Sabina Castelfranco Rome 13 May 2007 Hundreds of thousands of demonstrators have staged rallies in Rome to commemorate Family Day. At issue is proposed legislation that would grant greater rights to unmarried couples including homosexuals. Sabina

发表于:2019-02-02 / 阅读(204) / 评论(0)

2007年VOA标准英语（五月）

Hourly News updated 2012/8/10

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到听力原文收集区，您将会获得10到30积分的奖励! Thank you！

发表于:2019-02-06 / 阅读(125) / 评论(0)

Hourly News 每小时新闻

Fly by night: 不可靠

Fly by night: 不可靠 Fly by night，在漆黑夜里飞行？当然不能这样望文生义。不过，Fly by night（不可靠）倒真的与夜晚行动有关赖账房客为逃房租，夜晚偷逃出房东家。 19世纪早期，fly by night被用

发表于:2019-02-06 / 阅读(133) / 评论(0)

实用英语

OMG!美语 Bright and Early!

1) Bright and early 一大早 2) First thing in the morning 早起第一件事 3) Get a move on 快点 4) Hit the hay 去睡觉

发表于:2019-02-06 / 阅读(178) / 评论(0)

OMG美语

Markets Calming as Italy Approaches Unity Government

Italy's Senate rushed to pass laws that clear the way for establishing a new government in a bid to restore confidence in Europes second-biggest debtor. The new administration may be led by former EU Competition Commissioner Mario Monti, - a man mark

发表于:2019-02-08 / 阅读(151) / 评论(0)

英语新闻

Italy, Brazil to play friendly in March

ROME, Dec. 21 (Xinhua) -- Italian Football Federation confirmed on Friday that Italy and Brazil will play an international friendly in March in Geneva, Switzerland. Cesare Prandelli's side will take on the South American giants on Thursday 21 March,

发表于:2019-02-08 / 阅读(159) / 评论(0)

英语新闻

Olympic men's 56kg weightlifting results

LONDON, July 29 (Xinhua) -- Following are the results of the women's 56kg division weightlifting competition at the London Olympic Games on Sunday: 1. Om Yun Chol, DPR Korea, 293kg 2. Wu Jingbiao China, 289kg 3. Valentin Hristov, Azerbaijan, 286kg 4.

发表于:2019-02-09 / 阅读(185) / 评论(0)

英语新闻

Kobe, LeBron to tour in China after Olympics

LONDON, Aug. 10 (Xinhua) -- Kobe Bryant will lead a bunch of big names from the U.S. Olympic basketball team to tour in China after the London Olympics. Bryant will fly directly from London to Beijing to kick off his journey that will start from Jina

发表于:2019-02-11 / 阅读(161) / 评论(0)

英语新闻

Italy beat Armenia 3-1 in World Cup qualifier

Italy beat Armenia 3-1 in World Cup qualifier YEREVAN, Armenia, Oct. 12 (Xinhua) -- Andrea Pirlo scored one goal and set up another as Italy labored to a 3-1 win over Armenia in European zone World Cup 2014 qualifying Friday. The match took place in

发表于:2019-02-18 / 阅读(144) / 评论(0)

英语新闻

英文乡村歌曲：Honig - Choke on bees

And when the bee sat down upon my tongue I was pretty sure I would be stung I needed calming words to sooth my mind Cause my imagination was running wild If you hold your breath till the swellings past You could still be with us next morning But if y

发表于:2019-02-19 / 阅读(183) / 评论(0)

美国乡村音乐

美语听力 English Cafe 314

Topics: Famous Songs: Kumbaya; Crater Lake National Park; free time versus spare time; at the end versus in the end; booking versus reservation Words: spiritual to pass down campfire calming effect to sway crater volcano lodge rim trail indigenous pi

发表于:2019-02-23 / 阅读(122) / 评论(0)

美语听力 English Cafe

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学英语单词

antidecomposition additive

birth-mark

bore size of throttle-body flange

broken source

buffer station

cable louding

carrier-frequency stereo disc