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This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

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The World Community Grid is joining together individual personal computers to create massive processing power. The technology is helping reduce research time from years to months. Transcript of radio broadcast: 29 June 2008 This is the VOA Special E

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Nonprofits Help Elderly Immigrants in New York City For five hours a day, three days a week, more than 150 aging Bangladeshis exercise, eat, pray and talk together at the Jamaica Muslim Center in Queens, New York. A few kilometers away, at the Desi S

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Peter Heinlein The United States and Britain have offered the U.N. Security Council a fresh draft resolution that would grant sovereignty to Iraq's interim government at the end of this month. The res

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Paula Wolfson Two key Senate members predict more American soldiers will face military courts in the Iraqi prisoner abuse scandal. Senator Lindsey Graham says those who are responsible for the abuse w

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字源大挪移 Prefix - 表示数字的字首 40 sol-

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到 听力原文收集区 ，您将会获得10到30积分的奖励! Thank you！

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The Facts on Faminism 柳暗花明女权路 The word feminism conjures up a variety of images for people. A lot of misunderstanding and hyperbole have surrounded feminism, but according to the dictionary, feminism is simply a movement for the social,

Nigerian Wives, Mothers of Detainees Say Their Men are Not Boko Haram

At sundown in Nigeria, children are playing a game called egalagala. The children play near their home. As they play, their mother looks sad. Their two older brothers, Abuna and Dunoma, are missing. They were arrested in 2013 by Nigerian soldiers. Th

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Peter Heinlein The United States and Britain have presented the U.N. Security Council a draft resolution on Iraq, outlining the transfer of full sovereignty to an interim Iraqi government. The handove

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We start in Philadelphia where three young men have turned themselves in to face assault charges. This is where these violent flash mob attacks plaguing the city. Police say these men actually put a man in the hospital. The mayor there has promised c

VOA慢速英语 2008 1022a

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Five bodyguards were killed. Earlier in the day, a suicide bomber killed at least 16 people in southwestern Afghanistan, while two roadside bombs killed 4 others in eastern Afghanistan. Sean Maroney | Kabul 20 November 2009 Photo: AFP Afghan policem

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By Dan Robinson Capitol Hill 25 October 2007 A group of lawmakers from both parties is proposing to change a law approved by Congress more than three decades ago aimed at limiting the ability of the president to go to war without the approval of Cong

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BERLIN, April 12 (Xinhua) -- Struggling Bundesliga side Cologne sacked Norwegian coach Stale Solbakken owing to the hammering 4-0 loss at Mainz this week, the club announced on Thursday. The club introduced former coach Frank Schaefer for the final f

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French nuclear energy 法国核能 Under pressure 压力之下 France wants to export nuclear reactors. Who will buy them? 法国想出口核反应堆，谁人将买？ FOR France, nuclear power has long been a source of national pride. Its European