时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
adjustable capacitor
after treatment with copper
alarm for oil-gas concentration
Alfred Nobel
arabic-style
autoamputated
axsom
badars
Baku olive oil
beast of burden
board with
budget division
C3convertase
CAFP
carbazolequinone
carplane
castingin
chimbotes
chinchilla rats
chorda chirurgicalis
close-the-deal
data void
diffusion Dither
dikika
dmds
Dold's reaction
doyennes
Einstein displacement
electrostatic probe
ercefuryl
financial reimbursement
fresh retention
Gerdyl
gini's coefficient of concentration
give the last hand to
go on doing
godbolt
Gonohe
good morning
guttigadus nana
Hamilton, Lady Emma
hudspeth
ialways
ig-
immaterial to the question
intermediate drift radio burst
international low water
intrinsic curve
iterative programming
Jury's out
Krakor
Kuala Rompin
low shaft furnace
mallori
mantelet
Mars B.
material industry
Misfortunes never come singly .
monosome
motiver
Multi Computer
multiple assignment
nay-sayers
Nemertina
oppressee
osages
otic ganglia
overlapping withering machine
photoelectric counter
Pokot
polarization time
postanalytical
potassium manganese(ii) chloride
random bulk
rebutia
red-golds
rocket target
Savoisy
secondhand goods
serinomycin
showcases
simonov
sleuth-hound
spheroidization of pearlite
stick one's nose into
stovarsol
sub-collateral
suber
system of mating
tea ash
thermodynamic energy equation
trigooa lumbocostale
turn the wick up down
tyrannizing
unegall
Universal Postal Day
valve setting table
video-surveillance
when-issued stock
yes-vote
yttrium stabilized zirconia (ysz)
ywente