时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
65
aceton(ic) acid
agosin
agricultural technology
AIEE,A.I.E.E.
Algol olive r
alphanumerical information
amphiastral
Anzob
assembly of independent particles
avarously
balance
basal cell papilloma
Berovo
bleeding stop
bottles up
bubbling potential
burris
butylaldehyde-dibutylacetal
cannonball fungi
critical issue
direct labo(u)r cost method
dual-photon absorptiometry
eating it
electrical resistances
emergency information
epitaxial lateral overgrowth (elo)
euronews
externally-oriented economy
fall dwindle disease
falx septi (atriorum)
federal courts
fees and charges disclosure sheet
FLR (floating-point register)
flying point scanning tube
forensic medicines
fork-tailed
gravity circulation lubrication
gypseus
hakeem
Hergiswil
ignoblenesses
in vitro radio-assay
issuance date
juguetes
Kabinda
knight bachelors
Lanaken
loco supra citato
low pressure molding
macro-economics
magmatic hydrothermal replacement
make a meal on
martel de fer
MBONE (multicast backbone)
meissner oscillator
methionine tRNA transfomylase
minimum state finite automaton
moderator drain shutdown system
nozzle drier
order policy
overcontributes
pathfinde
placenta nappiformis
pre-dunk tank
professional students
profit-sharing bonus
progressive soul
promyelocytes
proteles cristatas
public expenditure decisions
pulsation rate
pulse-width distortion
radiocarpal ligaments
rail removing device
rate-of-return regulation
re-ignition
reflipping
rennet bag
robilinogen
rubberbulb
russet scabs
sematron
snake core
straightener
stunt men
subformations
tabetics
talkes
teletypewriter 20-ma current loop
tish
transcompilation
triplanar
trochanterellus
tsunami instrument
undependent
under-twig
undercovert
Universal Tubular Services
wagon top
working coil
zoonose