时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
a best man
aberration shift
accredited law school
annote
anti-governmentalism
arteria hepatica propria
arteriae coeliaea
arteriovenous shunt operation
atelo-
average cost profit rate
be drenched in blood
beat something down
bi-wiring
bring to grief
cake adhesive retention meter
causal Green function
close-spaced method
cold-pressing
commerce note fee
constant dollar estimates
cospas-sarsat council
counter-note
cut the cackle
DEC Alpha
deuterated water
diagnostic modeling
dietzeite
dried hen egg yoke
eeiba
enper
equivocatory
fatigue strength analysis
functional amnesia
gastrectasia
gear shift dust cover
glutenin fiber
goal shooter
government share
high order aberration
highly-specialised
history of art
Homburgh
hospital management
housing industry
imprinted
in utero surgery
inductive choke
information on-demand
intermittent arthralgia
inward flow radial turbine
judicial proceedings
Kafr Jammāl
latex concentrator
live at home
medium weft
metering orifice
micro-economic system
midified syntax machine
mocock
necrotization
nit (decimillistilb)
non-solvent adhesive
NOx meter
operationalizing
Patnanongan I.
pattern mechanism
photoelectric detector
physiological limit
pleated sheet structure
pollutant dynamics
posterioristic
put something to the test
repeat integral
retokenizing
roofing pitch
Ruhirbāri
sanal
sea-floor spreading
setSize
shalders
ship-breakers
souers
sound locater
spotted alfalfa aphid
sprained ankle
stability equation
straight turning
subgrade defect
sulfanilamido-
trayfle
triple stop
Tym'
tyre inflation pressure
Udmurtskaya Respublika
uk cat
Usnea plicata
Walnut Springs
wandai decoction
wastewater condition
welding time
well up in
you-pick