时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
absent on a tour
addecked
admissibletopology
Alderslyst
alkaline cooking
an shih
Anniellidae
autonomous enterprise
azie
back-porch
benzenebiphenylchromium
biceps humeri
Cald.
caniform
carry all before one
catenary inspection vehicle
central core zone
chemicals measuring tank
cochle
concave adjusting lever
condomless
converging light
correcting entry
Correggio
deadset
diaphus suborbitalis
Diathesis urica
dual voltage locomotive
dynamic heat transfer
dynamical righting lever
elfin face syndrome
elkises
endotunica
ermeland (warmia)
field-simultaneous system
fresh-water estuary
Gentiana aristata
genus Lepomis
gospel
gossamer-winged butterfly
high reflectance film
hijiki
huseman
hydrostatic injection
Indie Kid
intermediate switch
Kālupāra
low-phosphorous pig iron
lower storey of forest
Lowther, River
macro substitution
major problem
marsupial notch
Mauern
meagreness
medulla meter
milk-bone
mobile drilling platform /rig
Ndiobougou
niri
off-colo(u)r product
oligarchised
ore segregation
Osirite
palmaris brevis
paratendipus tristictus
parish house
parliamentary borough
parliamentary reform
photopolymerisable
pig beds
postsphenoid bone
posttemporal fossa
preceid
product-line profit and loss statement
Reasonably Prudent Person
refractory patching mixture
repeat chromosome
reported data
resign oneself to
salvelin
septically
shambock
shoreacres
side moraine
silver nitrate,toughened
simple network management protocol version 2
soldier of fortune
Solopaca
spoon drift
story-poem
stripe virus of rice
subjective dialectics
submicroscopic structure
take as a compliment
telescopic laminar displacement
thermal electric effect
threonine synthetase
titivates
transient suppression
Warbo
words-by-words