时间:2019-02-19 作者:英语课 分类:实用英语


英语课

 一、问候


  每个电话应该以礼貌的问候开始例如,Hi, how've you been? 或者Nice to hear from you. 就算你出于某种意图打电话给工作上认识的人,如果不以礼貌的寒喧开始谈话而直接进入工作主题的话也是相当不礼貌的。
  二、逐步表明来意
  接着总是该表明电话来意,你该从友好的问候正式转到工作上的目的了。这样的话,就使用短语 I'm just calling to... 作为过渡。例如,I'm just calling to see if you'd like to set up a meeting. 如果相反的情况,那你就等机会找出别人为什么打电话给你,你可以这么引导对话,So what can I do for you?
  三、礼貌的打断别人
  如果你正巧和一个非常健谈的人,可能很难 get a word in edgewise 或插上嘴。如果一个人说了有说,那你就应该打断它,但是记得要做的礼貌客气。例如,用 I would like to say something here, if I may... 或 Allow me to make a point... 开始。或是,你可以只是问一句: May I interrupt 1 you for a second?
  四、确认
  如果你在通话中制订计划的话,记得要在电话结束时确认细节。可以用以下的短语开始 Please let me confirm 2... 和 So, let me make sure I've got things straight... 并加上你理解下的各种信息。
  五、结束电话
  有时这可能是通话中最难把握的一部分!你可以祝福别人,例如在合适的情况下说 good luck on that interview 或 hope you feel better soon。此外,你可能想要确认一下你们制订的任何计划:I'll see you on Friday, then. 有时最简单的方式就说你和某人通话非常的愉快。而且,记得技巧的在你准备结束对话之前加上单词well:Well John, it's been a pleasure talking to you.

vt./vi.打断;中断;插嘴
  • It is not polite to interrupt when someone is talking.在别人讲话时插嘴是不礼貌的。
  • You'd better not interrupt him.He is sleeping.你最好别打扰他,他在睡觉。
vt.证实;确认;v.确认
  • I'll call you back to confirm.我会给你回电话确认的。
  • I need to confirm my reservation on the next flight.我要确认我预订的下一个航班。
标签: 电话英语
学英语单词
.afm
ad valorem duties
aminoaciduria
anti-hemophilic globulin deficiency
azotine
back-bends
backward explicit congestion notification
bifilar coil
bipinnaria
bondad
bowl strainer
built in test equipment
burr picker
capacitor store
cave-in collapse
cementite solubility
chadwyck-healey
Chizuko
cistolith
comedic
coniums
continuum-hypothesis
corporealization
day after tomorrow
dilution indicator
display circuit
double seater
double v butt welt
endless-belt screen
endodermic groove
endometrial cyst
entry zone
epitonium gradilis
equivalent expected time
extensor carpi ulnaris
field capacities
general guideline
green ring
Gynorest
Hand-Schuller Christian disease
high-rise structure
hologram imagery
inflammatory regeneration
inverse marcator projection
jadid
kettle temperature
lacers
luder's band
magnetic separation pulley
mastonia aegle
Maydān Ikbiz
mistake of competency
moon-round
Muqi Fachang
Nafplio(Navplion)
nailpicker
netbase
ochroleucus
Oligohydry
out of occupation
phytogenic soil
pickup frame
plain cylindrical plug gauge
polyamine-methylene resin
poundiferous
printed board connector
pure cell
reclassifying
reclude
relieving itching
repeating
residential treatment center
rf liner
rich-girl
road wheel
Scrotorrhaphy
sea-duty
seedling stage
sex crimes
siggie
sing-sings
singlephasing
smoketight
sponge cadmium
spyboat
Stent's composition
structured value
subcutaneous tuberculous fistula
sugar spoons
tanburs
tear-away
technical maintenance
theyf
tracksides
travelling irrigation
trihalo-acetyl derivative
triplestores
Tussolkon
Udachnyy
unlexicalized
whaddaya
Yen Phong